Privacy Policy

Last Updated: December 5, 2025

This Privacy Policy explains how Lazer Property Services LLC (“Lazer Property Services,” “we,” “us,” or “our”) collects, uses, stores, and protects customer information, including payment information processed through Stripe. By using our website, services, scheduling system, or billing portals, you agree to the terms described below.

1. Information We Collect

We collect information in order to provide service, process payments, communicate with customers, and maintain accurate service records.

The information we may collect includes:

Personal Information

  • Name

  • Phone number

  • Email address

  • Property address

  • Billing address (if different)

  • Scheduling preferences

  • Service history

Payment Information

We do not store or have access to your full credit card number.
All payments and card details are handled securely by Stripe, our PCI-compliant payment processor.

Through Stripe, we may collect:

  • Last 4 digits of your card

  • Card expiration date

  • Card brand (Visa, Mastercard, etc.)

  • Billing zip code

  • Payment status

  • Subscription status (if applicable)

Your full payment details are encrypted and stored only by Stripe — not by Lazer Property Services.

Please Note: Lawn Treatment Plans are Automatically Billed As A Monthly Subscription On Your Billing Date As Stated In All Lawn Treatment Estimates. You can update your billing information at any time through the Lawn Treatment Billing Portal.

Website & Portal Data

When accessing our Client Hub, billing portals, or website, certain data may be collected automatically:

  • IP address

  • Device/browser information

  • Login times

  • Pages viewed

This helps improve our systems and maintain security.

2. How We Use Your Information

We use customer information only for operational and service-related purposes, including:

  • Scheduling and completing lawn treatments or project installations

  • Sending service reminders, updates, or follow-up communication

  • Creating and managing customer accounts

  • Processing payments and managing billing

  • Detecting and preventing fraud

  • Improving our services and customer experience

  • Meeting legal, tax, and accounting requirements

We do not sell, trade, or share your personal information with third parties for marketing purposes.

3. Payment Processing With Stripe

All online payments, saved cards, and subscriptions are processed through Stripe, a global leader in secure payment handling.

Stripe is:

  • PCI-DSS Level 1 Certified (highest level of payment security)

  • Encrypted end-to-end

  • Compliant with all modern banking & card security standards

Lazer Property Services never sees or stores your full card number, CVV, or sensitive card data.

To learn more about how Stripe protects your information, visit:
https://stripe.com/privacy

4. How We Protect Your Information

We take customer privacy seriously. To protect your information, we use:

  • Encrypted customer portals

  • Password-protected internal systems

  • Restricted access for employees

  • SSL-secured website

  • Stripe’s secure vault for all card information

  • Fraud-prevention monitoring

Only authorized personnel have access to customer data, and only when necessary for servicing your account.

5. Sharing of Information

We only share your information with trusted third-party providers who help us operate, including:

  • Stripe (payment processing)

  • Scheduling software providers

  • Customer management systems

  • Email/text communication platforms

These providers are required to safeguard your data and may not use it for any other purpose.

We may also share information when required by law, such as responding to court orders or legal requests.

6. Your Rights and Choices

You have the right to:

  • Request a copy of your personal information

  • Update or correct your information

  • Request deletion of certain data (unless needed for tax or billing records)

  • Cancel or update your payment method

  • Opt out of marketing communication at any time

To make changes, simply contact us at:

info@lazerpropertyservices.com
501-900-9690

7. Data Retention

We retain customer information only as long as necessary for:

  • Active service accounts

  • Billing and subscription records

  • Legal and tax compliance

Payment history cannot be deleted until legally permitted (usually 7 years for tax documentation).

8. Children’s Privacy

We do not knowingly collect personal information from children under 13.
If you believe a child has provided us information, contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy as needed for legal, security, or operational reasons.
The latest version will always be posted on our website with the updated date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Lazer Property Services LLC
Email: info@lazerpropertyservices.com
Phone: 501-900-9690
Address: 2112 Bentwood Dr, Alexander, AR 72002